Tag: Request for Resources Service

  • Request for Resources Form

    Request for Resources Form

    Order your books and other resources online

    Please fill in the request form at the bottom of this page,

    • Please do not email forms as attachments.
    • Resources ordered for the Autumn Term will be on loan to you until the Christmas Holiday
    • If you are also asking for your old resources to be collected, please have them ready in the designated pick-up point in your school as our driver will not have time to collect crates from classrooms.
    •  Do not put new request forms in crates being returned to the library.
    Hints for completing your form
    • We will contact you via email if there are any queries about your request. Please use an email address that you regularly check – we do not share your email with any other organisations.
    • Please be as specific as possible with topics. If a topic has a title that could be misinterpreted, or for topics like ‘Animals including humans’ that have specific requirements, please list which subjects are covered by that topic.
    • If a topic has a name that doesn’t make it clear what the topic is about or what resources you want, please put more information on the request form.
    • Some topics cover many subject areas (history, science, art, etc). If you are only focusing on certain subjects within the topic, please let us know so that we do not send irrelevant books.
    • You can list specific titles, but you do not have to send ISBNs. If you request a title that we do not have we will either purchase it or send a suitable alternative.
    • If you request an item(s) that it is not possible for us to stock then we will let you know in a letter enclosed in your crate or by email.

    Request form for the Autumn Term

    If you require costumes for end-of-term plays, we would recommend you visit the library to choose the correct sized costumes. Telephone us to let us know when you wish to visit so that we can ensure staff are present in the library.

    IMPORTANT

    We strongly recommend ordering for BOTH halves of each term for the start of that term. In-demand books and artefacts may no longer be available if you wait until half-term.

    Resources will be delivered within 7 working days from the start of term, or from the date of receipt (if requested during the term time)

    Very Important!

    Are you requesting ‘Animals including humans’? If the answer is ‘yes’, please specify the topics that you’ll be covering and want materials on (e.g. senses, pets, bones and muscles, digestion, habitats, growth, etc).

    Are you requesting a title with different editions? If you’re planning around a particular version of a story (e.g. a story from mythology or an adaptation of a Shakespeare play) please let us know. Otherwise we’ll choose an edition suited to the year group.

    Have you already sent us a request form for this term?
    • Please indicate whether this request should replace the first form (your topics have changed) OR that this is for additional topics.
    • If we have already compiled and delivered your first request and you no longer require these items, we will need this to be returned to us before more resources can be sent.
    • If we have already compiled and delivered your first request and  and you require additional topics, we will send these provided there is space on your ticket. Alternatively we’ll put the second request on hold and contact you to discuss options.

    Van delivery is very expensive, so please request everything you need for both halves of the term to help us minimise journeys. This means we’ll have more money to buy new books!

    Please allow up to 7 working days for us to compile and deliver requests

      Your details



      Resources to pick up?


      You can borrow 70 items at a time. If you already have resources on loan, you’ll need us to pick up your old resources before we can send new ones.
      Please ensure items are packed and ready at the school collection point FROM TODAY.
      We’ll visit within 5 working days of receiving notice of collection. We will not be able to contact you with a specific time or day as our driver’s schedule is subject to change depending on demand.

      Your request

      If you’re requesting fiction book sets/ class sets, please clearly indicate which title you’d like as a set. Teachers may request one class set at a time, subject to availability.

      Resources are for the

      Feedback and comments


      We welcome your feedback.

      Submit request


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      *** Privacy notice Tower Hamlets Schools Library Services (including Global Learning London) enters into a service level agreement with schools to provide a range of resources and services to staff in those schools. We use information provided by those teachers to contact them about services, projects and events in order to fulfil the terms of the service level agreement.
      To request changes to any information provided, please email schoolslibraryservices@towerhamlets.gov.uk

    • Request for Resources Service

      Request for Resources Service

      About the Request Service
      Although we recommend that all of our borrowers visit the library, we understand that this is not always possible. Instead our librarians will compile a selection of books and other items based on what you have asked for. We have in-depth knowledge of the National Curriculum, IPC, and creative curriculums, and all requests are bespoke rather thanĀ uniform ‘topic boxes’. We use data gathered from requests to inform our buying policy.
      The request service is available as an optional service to all Tower Hamlets schools (as the Gold package) and is automatically part of any non-Tower Hamlets school package.
      Benefits of the Request Service
      • Saves teachers’ time
      • Schools with the request service statistically receive the best value-for-money from their subscriptions
      Process of the request
      1. Complete a request form online or at any time during the year.
      2. The request is logged. If there is no room on your ticket we will contact you to ask you to return any outstanding items.
      3. If there is space on your ticket, a librarian will compile your request.
      4. Your resources will be delivered within 7 working days of receipt of the request or the first day of the new term if received during or just before a school holiday.

      • You can specify on your form if you need crates to be picked up. If you do this, we will contact you to confirm whether we can send our driver. Although we will do our best to visit as soon as possible, please allow 5 working days for us to fit you in, especially during busy periods such as before half-term.
      • Please do not email request forms or write a topic list in an email. Use the online form to ensure that he have all the information to process your order.
      • Please note that some parts of the online form require an answer and will not be sent to us incomplete. We take no responsibility for requests that are not received for this reason.
      • All information provided will be kept confidential and not be shared with any other organisation.
      • Emails provided will be used to contact you about your request, upcoming collection dates and Schools Library Service training and events that are part of your subscription.
      FAQ on our deliveries and collections service
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